We try our best to ship items as fast as we can. Please allow 1-3 days of production time for your order to ship out, average shipping times are 6-10 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 4 business days please email us at sales@hi-gorgeous.com
We dont offer refunds.
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.
If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong kindly notify us via email at sales@hi-gorgeous.com . If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after 24 hours of incorrect submission.
Shipping times vary as we ship worldwide from different fulfillment centers based on your location. The average shipping time is 5-15 business days depending on where you live.
Absolutely! We are here to help you make your life beautiful! Please send us an email at Hi-sales@hi-gorgeous.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.